20/20
Wednesday,
February 3, 1999
(This is an
unedited, uncorrected transcript.)
DIANE SAWYER
It’s something you’ve probably done 100 times
without even thinking about it, put a child in a
shopping cart at the store. And you probably didn’t
realize that you may have been putting your child in
real danger, though you might change your mind after
what you’re about to see. Arnold Diaz is going to
show us how thousands of children are seriously
injured in shopping cart accidents, sometimes even
when they’re wearing a seat belt. Take a look at
this.
ARNOLD DIAZ, ABCNEWS (VO) It may not seem
risky to put your child in a shopping cart, but the
fact is there’s been a dramatic increase in the
reported number of children injured in shopping cart
accidents. And it can happen in ways you might not
expect.
(on camera) The latest figures show 24,000
children a year are being brought to hospital
emergency rooms because of shopping cart-related
accidents. That’s double the number of injuries
reported 24 years ago.
DR GARY SMITH There was a 3-year-old boy
that was brought in by his parents one afternoon. He
had fallen from a cart earlier that day. And what he
had was a massive bleed inside of his head. Had he
not made it to us at that moment, he would have
died.
ARNOLD DIAZ (VO) Dr. Gary Smith says his
emergency room staff at Children’s Hospital in
Columbus, Ohio, sees one to two cases a week of
shopping cart accidents.
DR GARY SMITH The dilemma for many parents
is to recognize that this potential danger is very
real. And that their child, in just a split second,
can have his whole life changed.
ARNOLD DIAZ (VO) How does it happen?
Experts say it’s often kids doing dangerous things
when their parents aren’t looking. Dr. Smith’s
widely reported study found more than half the
accidents are caused by kids standing up in the
cart, often reaching and grabbing for something on
the shelf. But it’s not just kids standing up in the
basket. Even the smallest kids can get injured, the
ones seemingly safe in the seat. In this Canadian
study, researchers showed preschoolers can be up and
out of the seat in as little as three seconds.
That’s why experts say it’s so important for
children riding in shopping carts to have a seat
belt on. Most carts carry that warning, but some of
those carts don’t have the belt. The Consumer
Product Safety Commission says the vast majority of
falls involved carts that didn’t have belts.
MOTHER Normally, you know, they have a
strap, but this one didn’t have a strap in it.
ARNOLD DIAZ (on camera) But seat belts
alone won’t solve the problem, because being belted
in won’t help a child if the cart tips over. And
tipovers, with or without kids belted, account for
approximately 1,900 injuries a year. That’s an
average of five cases a day. Is there some kind of
engineering flaw to a shopping cart like this?
JOHN MORSE (PH), ENGINEER In a word, yes.
ARNOLD DIAZ (VO) John Morse is an engineer
who has been hired to testify against shopping cart
manufacturers in a number of lawsuits. Morse says
it’s difficult for shoppers to tell, but because of
the way some carts have been designed, they tip over
far too easily.
JOHN MORSE What’s wrong with this is this
handle is located too far toward me.
ARNOLD DIAZ (VO) Morse says if the
shopping cart handle is located too far back, it can
create a potential instability with a child in the
seat. Using a crash dummy approximately the size and
weight of a 3-year-old, he showed me what can
happen.
(on camera) OK, so you — you lean over, you’re
talk — you’re getting ready to talk to your child.
You’re putting your weight down. And ...
JOHN MORSE Boom, just like that.
ARNOLD DIAZ And he comes down on his head.
JOHN MORSE He comes down on his head, or
he comes down and breaks a leg.
ARNOLD DIAZ (VO) Her parents say that’s
exactly what happened to Jessica Borzalleca in
another company’s cart when she was 4 years old.
CAROL BORZALLECA, VICTIM’S MOTHER Pull up
your thing. I want to see that cast.
ED BORZALLECA, VICTIM’S FATHER We got a
shopping cart. I put my daughter in the child’s
seat.
ARNOLD DIAZ (VO) Ed Borzalleca says he
asked his older daughter to watch the cart for just
a minute, and she apparently leaned on the handle.
ED BORZALLECA I heard a large bang, pretty
horrendous scream, and I turned quickly and saw what
had happened. That the cart had tipped backwards
toward the handle of the cart.
ARNOLD DIAZ (VO) Jessie broke her thigh
bone and spent nearly three months in a body cast.
CAROL BORZALLECA I cringe when I see
people putting their kids in a shopping cart,
thinking that something like this could happen to
them, too.
ARNOLD DIAZ (VO) And John Morse says some
carts are prone to side tipovers because of a narrow
wheel base and high center of gravity with a child
in the seat.
(on camera) So the child is leaning over and
pulling on something with not much force, you say.
JOHN MORSE Not much force. Easy, easy for
a child to put that much force.
ARNOLD DIAZ And then it starts going over
and ...
JOHN MORSE Boom. And you’re going to get a
serious head injury.
ARNOLD DIAZ (VO) In fact, it’s this same
model cart that allegedly tipped over, causing
serious and lasting injury to then 3-year-old
Melanie Sanchez.
DORIA SANCHEZ, VICTIM’S MOTHER Everything
happens in a second, very quickly.
ARNOLD DIAZ (VO) Her family says Melanie
apparently stood up and reached out for some
clothing on a rack, causing the cart to go over.
DORIA SANCHEZ I try to pick her, and she
was unconscious. And that’s why I’m so afraid,
because “Oh, my God, Melanie has died.”
ARNOLD DIAZ (VO) Melanie did not die, but
her family claims she suffered permanent brain
damage from the fall and is suing, among others, the
shopping cart manufacturer, United Steel & Wire. The
company denies it produced a defective cart, denies
it caused any injury to Melanie, and says the
Sanchez family misused the cart. But company
president Matt Carstens (ph) does admit that many
shopping carts are not as safe as they could be.
MATT CARSTENS, UNITED STEEL & WIRE We’d
love to build the safest shopping cart possible. But
at this particular juncture, I mean, we’re limited
by the market that we serve.
ARNOLD DIAZ (VO) He says the model cart
Melanie Sanchez was in is designed for small stores
with narrow aisles. So the cart is short with a very
narrow wheel base, not the safest design.
MATT CARSTENS The wider that you can make
a shopping cart wheel base and the longer that you
can make it, the more stable it’s going to be.
ARNOLD DIAZ (VO) And in fact, his company
makes a bigger, more stable cart, but it’s expensive
and not a big seller. Neither is this more kid—safe
design from another manufacturer. Critics say the
government should set a safety standard that all
shopping carts would have to meet, but the Consumer
Product Safety Commission says there’s not enough
evidence that shopping cart injuries are a major
problem. Dr Smith disagrees.
DR GARY SMITH These injuries are
potentially very serious. They’re common, and
they’re totally preventable.
ARNOLD DIAZ (VO) He says if at all
possible, don’t put your child in a shopping cart.
Look for alternatives — a stroller or a backpack.
And an increasing number of stores are offering
baby-sitting on the premises. If you have to use a
cart, look for the more kid-safe designs. If your
store doesn’t have any, talk to the manager. Make
sure the kids don’t ride in the basket. Use the seat
belts, and if possible, don’t turn your back on the
shopping cart.
DR GARY SMITH I’ve had to face the parents
and tell them of the serious injury that their
child’s just suffered, and these parents simply
can’t believe that it’s happened to their child.
SAM DONALDSON Manufacturers say they’ve
been improving the safety of shopping carts, but it
is impossible for the average shopper to tell at a
glance which are most prone to tipping over. You may
get a sense by leaning on the handle and rocking the
cart back and forth. But remember, that’s no
guarantee, so be careful.
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